How to Keep UPC Emails From Getting Lost in Gmail

Sep 24, 2020

If our emails keep getting lost in your gmail promotions tab, check out the info below for a quick fix.

How to Video: Phone

How to Video: Computer

Moving an Email to the Primary Tab

Click and drag one of our emails from the Promotions tab. By doing so, all future emails from that contact will be delivered to the Primary tab.

Note: You must do this for each UPC contact.
Click and drag email into Primary tab

Disabling Tabs

You may also disable these tabs altogether, allowing all emails to be delivered to the Primary inbox:

  1. Click the Settings gear icon and then select See all settings from the drop-down.Gmail settings drop-down
  2. Click the “Inbox” tab. Then, uncheck the box next to Promotions and any other unwanted tabs to remove them from the inbox. Click Save Changes at the bottom of the screen.Select tabs to enable/disable

Add Us to Your Contacts

Add UPC’s From email address to your contacts. In Gmail, this can be done by hovering over the senders name in the top-left corner of the email, and then clicking “Add to Contacts.” Emails from a subscriber’s contacts always go to the Primary inbox.Add sender to Contacts list